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TRAINING SCHEDULE

PRIVATE TRAINING
To schedule a private class please contact your Account Executive or email sales@infinityinfo.com 


OPEN-ENROLLMENT TRAINING

ACT! BY SAGE INTRODUCTION - ONE DAY
This full day class is designed for users new to ACT! by Sage. At the conclusion of this class users will be able to add, edit and delete contact and account records, perform lookups, schedule and manage activities, add and manage notes and communicate with contacts using email and mail merges.
$249 per person.

>>See the Class Agenda (PDF). 
PDFs require the free Acrobat Reader. Download the reader from Adobe   
 
UPCOMING DATES
November 3, 2008
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ACT! BY SAGE ADVANCED - ONE DAY

This full day class is designed for power users and administrators that are interested in learning about ACT! by Sage's advanced features.  Participants learn about entering and managing sales opportunities, advanced lookups, managing groups and companies, mass editing of contact records and advanced calendaring in ACT for Workgroups (this feature not available in ACT Standard version.) 
$495 per person.

>> See the Class Agenda (PDF) 
PDFs require the free Acrobat Reader. Download the reader from  Adobe 

UPCOMING DATES
November 4, 2008
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ACT! BY SAGE ADMIN - ONE DAY

This full day class is designed for power users and administrators that are interested in learning about ACT! by Sage's advanced features and administrative tools.  Participants learn about adding new users, adding and editing fields, pull down lists, layouts, setting up synchronization, creating remote databases, installing remote databases, moving databases, creating customized reports and using the ACT! Diagnostics tool. 
$649 per person.

>>See the Class Agenda (PDF) 
PDFs require the free Acrobat Reader. Download the reader from  Adobe 

UPCOMING DATES
November 5, 2008
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GOLDMINE 7 ESSENTIALS - ONE DAY
This one day class is designed to provide new users with a comprehensive overview of Goldmine’s basic features. By the end of the class, participants will also be able enter new contacts, add information to existing contacts, send and receive email from within Goldmine, schedule activities, correspond via mail merge documents and letters as well as create groups, or subsets, of contact records. 
$249 per person.

>> See the Class Agenda (PDF)
PDFs require the free Acrobat Reader. Download the reader from  Adobe
UPCOMING DATES
September 29, 2008
November 17, 2008
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GOLDMINE 7 ADVANCED - ONE DAY
The advanced Goldmine class explores many of Goldmine’s powerful features including working with filters, customizing the Goldmine environment and using the organizational chart to systematically organize contacts and provide easy navigation. This class also provides a comprehensive overview of the Info Center, introduces opportunities and projects and details the procedures involved with creating and using email templates.
$495 per person.

>>See the Class Agenda (PDF).
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES
September 30, 2008
November 18, 2008

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SAGE SALESLOGIX 7.2 OFFICIAL ADMIN CERTIFICATION - FOUR DAYS

This four-day course is designed to provide the skills necessary to install Sage CRM SalesLogix 7 and perform system administration functions. You will learn how to add users and teams and modify user security. You will also learn how to install the Remote Client, configure synchronization, create and attach a remote database and use subscription rules. Basic customization of Sage CRM SalesLogix is also covered.
$2,400  per person.

>>See the Class Agenda (PDF).
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES
September 8-11, 2008
October 20-23, 2008
November 10-13, 2008
December 1-4, 2008

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SAGE SALESLOGIX 7.2 ADMINISTRATOR - TWO DAYS

This two day class is designed for Administrators of Sage CRM SalesLogix.  You will learn how to set up and maintain users and teams.  Set up user security.  Install bundles.  Data maintenance, learn how to realign accounts from one territory to another.  Work on building queries and advanced group options.  Installing the Sage CRM SalesLogix end user client and Outlook configuration is also covered.
$1,600 per person.

>>See the Class Agenda (PDF).
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES

UPCOMING DATES
September 8-9, 2008
October 20 -21, 2008
November 10-11, 2008
December 1-2, 2008

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SAGE SALESLOGIX 7.2 POWER USER - ONE DAY
This class covers many of the common administration functions of Sage SalesLogix that are typically the responsibility of the "business unit". Participants will learn how to create email merge templates (and how to send mail merge communication), manage pick lists, publish groups & clean data in the production environment.
$495 per person.

>> See the Class Agenda 
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES
September 22, 2008
November 24, 2008

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SAGE SALESLOGIX 7.2 ARCHITECT - ONE DAY
This one-day class is ideal for participants who wish to learn more about how customizations can be created using the Sage CRM SalesLogix Architect application. Topics include creating database tables and fields, developing views, creating and managing picklists, saving and releasing customizations, and adding Crystal Reports to the Sage CRM SalesLogix database.
$695 per person.

>> See the Class Agenda (PDF)
PDFs require the free Acrobat Reader. Download the reader from Adobe

UPCOMING DATES
September 23, 2008
November 25, 2008

UPCOMING DATES

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SAGE CRM SALESLOGIX 7.2 OFFICIAL SALES END USER - TWO DAYS
This two day course is designed for sales professionals and administrative staff who use the SalesLogix Client to manage customer relationships. This course introduces you to the SalesLogix Client and teaches you how to use SalesLogix to support your daily tasks.

$1,195 per person.

>> See the Class Agenda (PDF)
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES
October 6-7, 2008
December 11-12, 2008

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SAGE CRM SALESLOGIX 7.2 OFFICIAL MARKETING END USER - TWO DAYS
This classroom course is designed for marketing professionals who use the SalesLogix Client to manage leads and campaigns.  You will learn how to use accounts and contacts, import and qualify leads, track campaigns and use e-mail marketing, manage your activities and calendar; perform various searches and create meaningful groups of data; generate reports; and more.

$1,195 per person.

>> See the Class Agenda (PDF)
PDFs require the free Acrobat Reader. Download the reader from  Adobe

UPCOMING DATES
October 2-3, 2008
December 15-16, 2008

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MICROSOFT DYNAMICS CRM 4.0 - What's New in 4.0 (8910) ONE DAY
This one-day training material provides individuals with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.  Attendees should be familiar with Microsoft Dynamics CRM 3.0. 
$695 per person.

>> See the Class Agenda (PDF).
PDFs require the free Acrobat Reader. Download the reader from Adobe

UPCOMING EVENTS
October 8, 2008
November 14, 2008
December 5, 2008

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MICROSOFT DYNAMICS CRM 4.0 - APPLICATIONS IN 4.0 (8913) - THREE DAYS
This three-day training material explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the training material includes: Sales Management, Marketing Automation, Service Management and Service Scheduling.
$1,795 per person.

>> See the Class Agenda (PDF).
PDFs require the free Acrobat Reader. Download the reader from Adobe

UPCOMING DATES
October 13-15, 2008
December 8 -10, 2008

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MICROSOFT DYNAMICS CRM 4.0 - CUSTOMIZATION (8912) - THREE DAYS
This three-day training material provides individuals with the tools to configure and customize Microsoft Dynamics CRM 4.0.  The training material also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize system components.
 $
1,795 per person.

>>See the Class Agenda (PDF)
PDFs require the free Acrobat Reader.  Download the reader from Adobe

UPCOMING DATES
September 24-26, 2008
November 19-21, 2008

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CRYSTAL REPORTS XI FOR SAGE SALESLOGIX 7 - TW0 DAYS
This two day class covers all of the basic functionality of Crystal Reports. Participants will leave the class with a firm foundation of core Crystal Report design skills. This class also includes discussions on how Crystal Reports are accessed via the Sage CRM SalesLogix application for end users.
$995 per person.

>> See the Class Agenda (PDF).
PDFs require the free Acrobat Reader.  Download the reader from Adobe

UPCOMING DATES
October 29-30, 2008
December 29 -30 ,2008

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