Customer Relationship Management

How do you engage existing customers while continuing to grow your clientele?

A tight integration between your CRM system and your firm’s other front and back-office solutions ensures everyone in your organization-from sales and marketing to accounting and customer support-works together to maintain your customer relationships. Infinity Info Systems’ CRM software integration tools can provide your organization with a complete view of all customer data and interactions. Your team will be able to make better and faster business decisions while providing excellent customer service.

Enter Infinity CRM Solutions

Integrating your organization’s systems helps to streamline workflow and communication across your organization. Information is entered into the system once, eliminating double entry and increasing productivity, and faster, easier access to critical information using CRM integration makes your business more productive.


MICROSOFT DYNAMICS CRM SOLUTIONS FROM INFINITY INFO SYSTEMS

Microsoft Dynamics CRM 2013 delivers a fast, flexible and familiar customer relationship management solution for businesses looking to combine the power of online services with their everyday productivity applications for sales, marketing, and customer service teams.

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With Microsoft Dynamics CRM, you’ll have a solution that can be implemented quickly to help increase your company’s productivity and profits. And because it acts as an extension of familiar applications like Microsoft® Office and Outlook™, your Sales, Marketing and Customer Service teams can begin seeing results immediately using MS CRM.

Best of all, with Microsoft Dynamics CRM software, you and your business have the power to choose your deployment method. Microsoft Dynamics CRM 2013 delivers a fast, flexible and familiar customer relationship management solution for businesses looking to combine the power of online services with the richness of their everyday productivity applications for sales, marketing, and customer service teams.

Microsoft Dynamics CRM Works the Way You Do:

With a streamlined user interface, wizard-based tools, and close integration with Microsoft Office system productivity applications, Microsoft Dynamics CRM works the way your people work.


SALESLOGIX CRM SOLUTIONS FROM INFINITY INFO SYSTEMS

Infinity’s Saleslogix® solutions provide the tools and resources needed to effectively manage all aspects of the sales cycle and increase your business’ performance.

SalesLogix provides a true 360-degree customer view, consolidating information from Sales, Marketing, Customer Service and Support. It’s a single repository for customer information captured across your entire organization that enables you to:

  • Instantly access all your detailed account and contact information
  • Track your opportunities from lead through close
  • Manage your team’s calendars and activities
  • Forecast revenue
  • Report on your sales activities and effectiveness

SalesLogix CRM solutions will increase your business’ sales productivity and performance by driving opportunities through the sales cycle. Use SalesLogix to automate activities such as follow-up calls, letters and literature fulfillment.

Advanced Outlook® Integration enables users to share contacts, send e-mail and manage calendars using Microsoft® Outlook from within SalesLogix and record the activity to the SalesLogix account history.

SalesLogix provides the insight for informed business decisions and the management tools to implement them. Accurately analyze the revenue potential and probability of close in your sales pipeline and segment your sales opportunities by account manager, region or status.

Infinity Info Systems can tailor the design and functionality of SalesLogix to mirror your unique customer acquisition, retention and development processes. SalesLogix lets you easily manage team and territory assignments, user profiles, workflow, security controls and administration roles.

SalesLogix can be accessed conveniently via multiple methods. Users can work online over a network or the Web, synchronize rapidly and work offline, or use SalesLogix mobile on wireless phones or PDAs for quick access to customer information out of the office.