Intelli-CTi  Enhances Call Management in Sage SalesLogix CRM Systems

Qgate's Intelli-Cti and Infinity Info Systems CRM solutions will help you run your call management systems.

The intelli-CTi (computer telephony integration) solution is a sophisticated telephony system that seamless integrates call management with SalesLogix and Sage CRM. With an extensive array of telephony capabilities and open systems architecture, intelli-CTi provides a solid yet flexible foundation upon which to develop a SalesLogix or SageCRM CTi solution.

SoftPhone, intelli-CTi's call handling application, manages all phone calls. The SoftPhone with its 'Always on Top' display option, resides next to your SalesLogix or SageCRM application and, with its One-Touch Telephony feature, you have full control of the call.

intelli-CTi allows your team to:

• Dial contacts and accounts at the touch of a button within the CRM system,

• Capture contact and account call details and statistics,

• Incorporate telephony activity within your established reporting processes.

intelli-CTi delivers easier access to contacts in your CRM database. Call them at the touch of a button or identify a caller before you even pick up the phone. Productivity will increase along with your management and understanding of customers and prospects.