Training Center

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Your #1 Source For Vendor-Approved Sage SalesLogix, ACT! and Microsoft CRM Training Courses


Effective End-User Training is the Capstone of Your CRM Implementation


When considering a CRM training center to show you the ins and outs of your CRM software look no further than Infinity Info Systems. Infinity has trained more than 130,000 professionals on CRM software and is both a licensed Sage Accredited Training Center and a Microsoft Learning Solutions Center.

Our first-rate, vendor-authorized CRM training curriculum is taught by certified instructors who are experts in the CRM field and have over 50 years of combined experience implementing and teaching CRM. Infinity is the only training center devoted solely to teaching CRM-based curriculum, and we are dedicated to the success of all our clients and trainees.

Infinity Info Systems offers training for all types and levels of CRM users. From open enrollment classes offered at Infinity to customized training designed specifically for your system and work environment, Infinity's CRM trainers get your end-users up-to-speed efficiently and economically. Either in our training facilities or at your company's location, Infinity trainers will provide a programs to meet your needs.

Infinity Info Systems offers training on the following applications:

  • Sage SalesLogix

  • Microsoft Dynamics CRM

  • ACT! by Sage

  • SageCRM

  • Crystal Reports

 

Private CRM Training

If you would like to schedule a private CRM training class with us, please contact your account manager or email sales@infinityinfo.com.

 

CRM Training Class Information

  • All open enrollment classes are from 9:00a.m. to 5:00p.m.

  • There is a one-hour lunch break and two fifteen minute breaks scheduled

  • Each participant has access to a computer

  • We have 2.4 GHz Pentium IV machines with CD-RW/DVD and 17" flat panel monitors

  • All training workstations have high-speed internet access

  • All training materials are provided on the day of the class

 

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Upcoming Events:

This one-day class is ideal for participants who wish to learn more about how customizations can be created using the Sage SalesLogix Architect application. Topics include creating database tables and fields, developing views, creating and managing picklists, saving and releasing customizations, and adding Crystal Reports to the Sage SalesLogix database.

This class covers many of the common administration functions of Sage SalesLogix that are typically the responsibility of the "business unit". Participants will learn how to create email merge templates (and how to send mail merge communication), manage pick lists, publish groups & clean data in the production environment.

This three-day training material provides individuals with the tools to configure and customize Microsoft Dynamics CRM 4.0. The training material also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize system components.

Application Specific Training

Infinity Info Systems offers application specific training for all types and levels of users.